Get a new meter connected
Everything we need in one go, so nobody has to drive out twice. Fill it in on site. It saves in this browser as you go, and nothing reaches us until you press send.
1.8.016.09.26 14:32
kWh
Photograph each meter's display like this, with the date and time showing. That one photo is how we confirm the meter without a second visit.
1
Client and site
2
Meters
One block per meter. Three photos each.
3
Connection
The modem calls us over the internet. We need to know how it gets there.
4
Electricity bill
We take the rates off a real bill, never a guess.
5
Who gets a login
Full name and email for each person who should see the portal.
6
Send on WhatsApp
Send it to us
WhatsApp opens with the message written, and the details are also emailed to UtilityPal when you press send. Choose your UtilityPal contact, send it, then send these photos in the same chat:
Show the message
What happens next
- We check what you've sent and connect the meter.
- We review the portal ourselves before anyone logs in.
- Each person on the login list gets an invite. The invite link works for 48 hours from when we send it.